Agents & Skills

Copilot is powerful out of the box. It becomes more valuable when it understands your work.

Leetu designs agents and skills that connect AI to trusted organisational information, repeatable tasks and clearly defined business processes.

What Leetu can build

Potential use cases, grounded in your processes

Examples of agents and skills Leetu can design. Treat these as potential use cases rather than prebuilt, off-the-shelf products.

Policy and procedure agents

HR and onboarding assistants

IT help and triage agents

Knowledge discovery agents

Intranet assistance agents

Document information extraction skills

Invoice and form processing skills

Workflow initiation skills

Approval assistance

Meeting intelligence

Action tracking

Guided business process assistants

Role-specific productivity agents

Governance and compliance assistants

Knowledge curation support

Design principles

Every solution built to be trusted

Agents earn their place by being accurate, well-scoped and safe to use.

  • Grounded in trusted content
  • Designed around a clear use case
  • Aligned with existing access permissions
  • Easy for people to understand
  • Tested against expected questions and actions
  • Monitored and improved
  • Governed throughout its lifecycle
  • Designed with human oversight where appropriate

Governance is built in, not bolted on.

Every agent should have a clear purpose, trusted information sources, defined ownership and appropriate access controls. Leetu includes governance in the design rather than adding it after launch.

Delivery process

From use case to a governed, improving solution

1

Identify the use case

Define the user need, business outcome, information source and appropriate boundaries.

2

Design the experience

Map questions, instructions, tasks, responses, escalation paths and expectations.

3

Build and connect

Create the agent or skill and connect it to approved information and supported processes.

4

Test and govern

Validate accuracy, access, behaviour, security and operational ownership.

5

Launch and improve

Support adoption, monitor use and refine the solution over time.

Next step

Have a process that could work harder?

Bring one real business process to an Agent Discovery Session and leave with a practical, honest view of what is possible.